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Frequently Asked Questions

What is your Cancellation Policy?

Cancellations are accepted without penalty up to 3 days before 4:00 pm from day of arrival. Cancellations or reservation modifications within the 3 day cancellation policy are subject to first night’s room and tax.

What time is check-in and check-out? Can we request an early check-in or late check-out?

Check-in time is at 4:00 pm and check out time is 12 noon. If a late checkout is requested, there may be an additional fee, and this is based on availability.

Early check-in will be extended with no extra fee when available. Please feel free to reach out to the butler team with your estimated time of arrival and departure so we may best be able to serve you.

Can I bring my pet?

The Spectator Hotel does not allow pets.

What is your smoking policy?

The Spectator Hotel is a smoke-free establishment. Smoking in a designated non-smoking area is subject to fine.

How much does valet cost and is there self-parking? Is parking available at your hotel?

Valet parking is available at our hotel with in-n-out service as needed. The cost of valet service is $38 per night for regular vehicles and $48 per night for Electric vehicles. As you first arrive at the hotel, please enter the valet lane on our State Street entrance for prompt service. We unfortunately cannot park oversized vehicles, including RVs or larger than normal SUVs or trucks. Please contact the concierge in advance if you are planning on bringing more than 1 vehicle per guest room, as our parking space is limited and we may not be able to accommodate an extra vehicle. An extra vehicle will incur an additional fee. Spectator does not offer self-parking for its guests but should you opt to park on your own there is a public parking garage on the corner of Cumberland Street and Church Street. This would be paid separately from the hotel.

Do you need a car to get around in downtown Charleston?

A car is not required when you are in the downtown area. Our location is only a 10 to 15 minute walk from some of Charleston’s finest restaurants. Uber and Lyft may be suggested for getting to the upper end of the peninsula or King Street.

Do you offer a shuttle service from the airport?

The Spectator Hotel does not offer a complimentary shuttle service from the airport. We do offer a private car service that can be arranged for pick up, drop off, or basic taxi needs while you are in Charleston. Prices vary, please call for an exact quote.

Are Uber and Lyft available in Charleston?

Uber and Lyft operate in the Charleston area and can be obtained from the airport or the hotel. They can be more difficult to acquire during times of high demand. For early morning flights, we recommend arranging taxi service in advance.

Can we reserve bikes?

The Spectator Hotel offers complimentary bike rentals that cannot be reserved or guaranteed in advance. They are based on a first come, first served basis and come with bike locks and helmets.

When does the bar open?

The Bar is open daily at 3:00 pm to the public. Any time after 10:00 am, we can pour beer, wine, champagne or a basic mixed drink (excluding our signature cocktails) for in-house guests. Our signature cocktails are available during The Bar’s regular operating hours.

Can I build my own package?

Yes, you are able to mix and match any items offered in our packages and create your own Charleston experience! Please call the front desk to build your own package. Prices vary.

Do you have any two-bedroom suites or private bedroom suites?

The Spectator Hotel does not offer suites with private bedrooms. All suites are studio style and do not offer a barrier between the sitting area and bedding area.

Does your hotel have a restaurant?

The Spectator Hotel does not have a restaurant on site, however we offer a complimentary enhanced gourmet continental breakfast daily, delivered to your guest room or suite. In addition, The Bar serves upscale bar plates from 3:00 pm -9:00 pm daily.

Do you offer in-room dining?

The Spectator Hotel offers a limited in-room dining menu, served from and inspired by our Bar. Our butler staff will deliver to your guest room from 3:00 pm - 9:00 pm daily. Additionally, the butler team is able to pick up food from local restaurants within a two block radius of the hotel and deliver it to your room should you wish to dine in. This will incur a 20% convenience fee.

How close is The Spectator Hotel to Charleston’s City Market?

The Spectator is very close to City Market, only a few hundred feet away, which is approximately a 1 minute walk. 

Does the hotel serve breakfast?

Yes, the hotel offers a complimentary breakfast with a variety of European style and hot American style items can be delivered to your guest room. Breakfast is available daily from 6:30 am to 10:30 am. Speciality smoothies, coffee drinks, and morning libations (Bloody Marys & Mimosas) are also available for purchase.

Does The Spectator Hotel an on-site restaurant?

The hotel does not have an on-site restaurant. However, the hotel does have a craft cocktail bar and lounge, The Bar at The Spectator, which serves light bar food bites, and a variety of beer, wine, and cocktails. It is open daily from 3:00 -10:00 pm Sunday through Thursday, and 3:00 -11:00 pm on Fridays and Saturdays. Additionally, there are dozens of restaurants within walking distance for your enjoyment.

Does The Spectator Hotel have a fitness studio?

Yes - the hotel has access to a fitness studio, equipped with two Peloton bikes, elliptical, treadmill, free weights, and other fitness equipment. This is available to guests from 5:00 am to 9:00 pm daily, and located at our sister property, French Quarter Inn, which is a 1 minute walk from the hotel.

Does The Spectator have a pool?

The hotel does not have a pool.

Does The Spectator have electric vehicle charging stations?

Yes - for hotel guests, there are charging options available for Tesla and universal car chargers.

Does the hotel have WiFi?

Yes - the entire hotel offers complimentary WiFi for guests of the hotel.

Can you arrange dining reservations, private tours, and other Charleston experiences for me?

Yes - our butler and concierge teams at The Spectator Hotel will work with you to help curate personalized experiences that suit your Charleston vacation needs.