FAQ
Browse our frequently asked questions below to learn more about your upcoming stay at The Spectator Hotel. If you can’t find the information you’re looking for, please contact our team directly—we’ll be happy to assist you and ensure a seamless, decadent stay in historic downtown Charleston.
Our check-in time is at 4:00 PM and our check-out time is at 12:00 PM.
Yes, we extend early check-in with no extra fee when available. For late check-out, we offer up to two extra hours based on availability for a $175 fee; please reach out to our butler team with your estimated arrival and departure times so we can best serve you.
We accept cancellations without penalty up to 3 days before 4:00 PM on your day of arrival. Cancellations or reservation modifications made within this 3-day window are non-refundable and subject to a fee of the first night’s room and tax, though stricter rules may apply for group rates, special promotions, or city events.
Yes, our front desk is staffed 24 hours a day to assist you.
You must be 21 years of age or older to book a reservation and check in.
No, our hotel is kid-friendly! However, we require all reservations to be booked by guests 21 years of age or older, and a guardian is required for all guests staying with us under the age of 21.
Yes, we are one of the best romantic boutique hotels in the Charleston historic district! We offer an intimate setting paired with an unmatched location by the Charleston City Market, making us walkable to romantic restaurants where you can pair a night out with one of our romantic private carriage rides.
Yes, we do! Please reach out to our front desk and concierge team directly at info@thespectatorhotel.com for more details.
Yes, we offer a truly private, exclusive, and luxury experience. Our intimate 41-room boutique hotel features personalized butler service to take care of your every need.
No, our complimentary bicycles cannot be reserved or guaranteed in advance. They are available on a first-come, first-served basis for riding around the downtown peninsula, and they come complete with helmets and bike locks.
Yes, we offer valet parking for our guests, but we do not offer self-parking on-site. If you prefer to park on your own, there is a public parking garage located at the corner of Cumberland Street and Church Street that is paid separately from the hotel.
Yes, we offer valet parking with in-and-out privileges for $46 per night for your first regular vehicle, or $56 per night for an electric vehicle or a second vehicle.
No, parking is not free. We offer valet parking with in-and-out privileges for $46 per night for your first regular vehicle, or $56 per night for an electric vehicle or a second vehicle.
No, we do not offer a complimentary airport shuttle service. However, we can arrange third-party private car services or taxis for your airport pick-up, drop-off, or general transportation needs while you are in Charleston; please call us directly for an exact quote.
Yes, we have charging availability for Tesla and other universal electric chargers. Please note that electric vehicle charging space is limited, based on availability, and subject to an EV valet rate of $56 per night.
No, we do not have a swimming pool.
Yes, Uber and Lyft are readily available in the Charleston area to take you to and from the airport or hotel. Because rideshares can be harder to acquire during high-demand times, we recommend arranging a service in advance for early morning flights.
As an intimate 41-room boutique property, we focus entirely on delivering a deeply personalized, unhurried luxury experience centered around you. Instead of crowded public spaces, we provide dedicated private butler service, complimentary gourmet breakfast delivered directly to your room, an exclusive craft cocktail lounge, and direct access to luxury amenities right next door.
Yes, we offer complimentary bicycles for you to explore the city, as well as live music by local musician Gillian Kohn every Wednesday from 5:00 PM to 6:00 PM at The Bar, paired with half-price bottles of wine.
Yes, we provide our guests with daily access from 5:00 AM to 9:00 PM to a fitness studio located at our sister property, French Quarter Inn, which is just a 1-minute walk away. The studio is equipped with:
- Two Peloton bikes
- An elliptical
- A treadmill
- Free weights and other fitness equipment
Yes, we are a completely smoke-free establishment, and smoking on property is subject to a $500 penalty fee.
We require guest keycard access to enter the building after hours and to operate the elevators to guest floors.
Yes, we provide complimentary luggage storage for our guests.
We maintain transparent fee policies for extra services and room care:
- Destination Fee: Included in your rate and displayed at checkout.
- Children: Under 17 stay free with an accompanied adult (complimentary cribs/rollaways based on availability).
- Extra Adults: $45 per extra adult per night for more than 2 adults.
- Late Checkout: $175 for up to 2 hours (based on availability).
- Valet Parking: $46/night for the first vehicle; $56/night for EV or second vehicle.
- Smoking Penalty: $500 fee assessed for smoking on property.
- Specialty Cleaning/Repairs: $500 fee assessed for room damage.
Yes, you can ship packages to our hotel ahead of or during your stay.
Yes, we feature a front desk in our lobby alongside our dedicated private butler staff to assist you with anything you need.
Yes, we offer laundry and dry cleaning services for our guests.